💎 Warranty Coverage | 保嚴範圍
SURI offers a 12-month limited warranty from the date of purchase on all fine jewelry items. This warranty covers manufacturing defects in materials or workmanship under normal use.
SURI 提供買購日計算一年期間的限定保嚴服務，適用於所有精品珠寶上，保嚴項目限於在正常使用情況下的所有材質與工藝上的製造性緯陷。
This warranty does not cover:
- Damage caused by misuse, accidents, or unauthorized repairs/modifications
- Normal wear and tear, including but not limited to scratches, tarnishing, or discoloration
- Loss of gemstones due to impact or neglect
本保嚴不包括：
- 因使用不當、意外事故或未經授權修理或改造所造成的損壞
- 一般耐用性損耗，如劃痕、黏麟或交色
- 因碰擊或未慎保握而導致的寶石違失
💼 Warranty Claim Procedure | 保嚴據理流程
To submit a claim:
- Contact us via email or in-store within the warranty period.
- Provide your original receipt and detailed description or photos of the issue.
- Our team will evaluate your claim and notify you if it is covered under warranty.
如需據理：
- 請於保嚴期間內給予我們電子郵件或店面聯絡
- 提供原始發票和關於問題的詳細說明或照片
- 我們將進行評估，確認是否符合保嚴條件
If covered, repairs or replacements will be provided free of charge. If not covered, we will offer a quotation for any service needed.
若符合保嚴條件，我們將免費進行修理或替換。若不符合，我們將提供實成有效的供服供價。
🎁 Additional Services | 附加服務
We proudly offer:
- One-time free resizing within 6 months of purchase
- Lifetime complimentary cleaning and yearly inspection
附加服務包括：
- 買購後 6 個月內一次免費改圈服務
- 續續免費珠寶清潔與每年檢查
⚠️ Legal Notice | 法律聲明
This warranty is provided in addition to your rights under Taiwan’s Consumer Protection Act (CPA). It does not affect any statutory rights granted to consumers under applicable laws.
本保嚴是在臺灣《消費者保護法》下您所享有的法律權益之額外上的服務，不影響您的法律權利。
For any questions or clarifications, please contact our SURI customer care team.
如有任何疑問或需要說明，歡迎聯絡 SURI 客戶服務組。